If you have problems with an insurance company or agent, please complete a complaint form so we can look into your situation.
As advocates, we want to help all consumers and medical providers. However, the Insurance Division does not have jurisdiction in all cases. We will let you know if your case belongs with a different agency or a court.
If you are a medical provider and are having an issue with one insurer
and multiple patients, please contact our office by phone for specific
If you are an out-of-network medical provider, please complete a complaint form so we can look into your case.
What happens when we receive a complaint?
An advocate will:
Please be advised, we are not attorneys and we cannot act as a legal representative. As advocates, we make every effort to determine whether the company/agent complies with the insurance laws or terms of the insurance policy.
Our intent is to find a resolution to your concerns. Results vary
from providing clarifying information to getting a claim paid.